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Cloud Support

Unblock your developers and improve the developer experience with commercial support for Cloud Vendors like Amazon Web Services, Microsoft Azure and Google Cloud Platform.

Talk to the team

Unblock your developers and improve how you leverage public cloud vendors.

We understand that businesses are different, you can tailor our products to your specific needs with addons and upgrades.
  • Hosting Efficiency

    Your software teams need support making more efficient use of the cloud vendor.

    Our support engineers have the latest certifications and accreditation with Amazon Web Services, Google Cloud and Microsoft Azure. We help improve how you leverage public cloud vendors enabling your software developers to ship software faster and more efficiently.

  • Modernise Processes

    Your software project requires a more modern software development process.

    Software development teams require more automation to reduce bottlenecks and wasted time. With Cloud Support you get access to experienced cloud engineers to help improve the developer experience.

  • Application Reliability

    Your existing hosting is flaky and disruptive.

    You require a partner with experience managing enterprise applications on cloud services. We take even the most challenging applications and run them on the Cloud.

Certified and experienced cloud support

Unblock your developers with our Cloud Support

What is Cloud Support?

Cloud Support Services by Servana enable businesses that leverage cloud vendors like Amazon Web Services, Microsoft Azure and Google Cloud Platform for various operational capabilities to augment skills within there technology teams. Our engineers have experience and are certified with all the major cloud service vendors enabling you to increase the skills in your technology teams more efficiently.

We offer cloud support based on monthly commitments or we can offer a retained commitment which you can leverage at any point during the commitment window. During this time your engineers engage with our support team and we are able to provide guidance on solutions, discuss possible solutions and triage any issues.

Cloud Support includes support for the following cloud deployment methods.

Infrastructure as a Service (IaaS)

IaaS involves managing and maintaining the underlying infrastructure, including servers, storage, and networking resources, our support eliminates distractions and focuses our customers on developing and deploying applications.

Platform as a Service (PaaS)

PaaS eliminates the need to manage and maintain infrastructure, our support helps to mitigate the complexity of integrating cloud services with black-box systems.

Software as a Service (SaaS)

SaaS eliminates any management and maintenance but might still require integrations that can be complex, our support manages and optimises software as a service applications.

Cloud Support enables businesses that leverage cloud services to augment skills within their technology teams on a flexible basis. Enabling them to drive innovation, efficiency, and competitive advantage in today's digital economy.

Certified Experts

While experience makes a huge difference we also help our engineers get certified.

Developer Support

Unblock your developers, reduce wasted time and bottlenecks.

Best Practice

We combine industry best practice and our own best practices learned while delivering software for high growth businesses.

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How it works

Support designed to unblock your developers.

As an organisation you can purchase cloud support either as part of a managed service subscription or as a standalone service based on either a monthly commitment or we can offer a retained commitment which can be consumed at any point during the commitment window. During this window your engineers engage with our support team and we provide the necessary support, discuss possible solutions and triage any issues within in bounds of the support commitment.

Security and compliance

Get support on security issues including maintaining compliance with industry regulations, safeguarding sensitive data and mitigating security risks.

Cost Effectiveness

Leveraging cloud support reduces overhead costs associated with staffing and enables you to deliver experience and expertise where it is needed within your software development teams resulting in productivity increases.

Performance Optimisation

Cloud support services include analysis, assessments and interpretation of performance monitoring and optimization tools to identify and address bottlenecks.

Mitigate Risk

Protect against data loss, security breaches and ensure business continuity in the event of a upgrade or system failures or disasters.

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Proactive support from Cloud Experts

Leading features for modern technology services businesses built around cloud services but with decades of experience in high technology and high growth industries.
Proactive Support

Our support team are experienced CICD practitioners. You are getting support from Jenkins users.

Developer Support

Unblock your developers, reduce wasted time and bottlenecks.

Certified Experts

While experience makes a huge difference we also help our engineers get certified.

Best Practice

We combine industry best practice and our own best practices learned while delivering software for high growth businesses.

Cloud Management

Reduce the feedback loop with faster infrastructure deployments and lower cloud infrastructure costs.

Security, Governance & Compliance

Servana are ISO27001 certified (UKAS) with comprehensive annual audits by an accredited vendor.

FAQ

Frequently asked questions

Just some of our amazing customers.

Trusted to deliver great software faster.

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Testimonials

Our customers highly rate us.

Get Support from our Cloud Experts

Our Cloud engineers are all ready and waiting to support your software developers with their challenges.

Get support to improve the efficiency of your Cloud services.

Software development is evolving rapidly, however organisations building software have multiple teams to support. The challenge is these teams are building mobile, embedded, backend and frontend software. Each of these teams requires unique tooling to make software development more productive and efficient. However at the same time there is contention around who supports these developers and an organisation might hire resources who will do this support however it is not trivial to hire expertise and put them into supporting roles. In our view human resources should be dedicated to strategic activities where possible.

With software development accelerating, building great software requires access to diverse experiences. As a specialist service provider, we are proud of our ability to help our customers with the deep expertise of public cloud vendors. Our engineers are certified with Terraform, Amazon Web Services, Google Cloud Platform and Microsoft Azure, and our Professional Services Team develops world-class software development platforms for our customers.

With a simple monthly subscription your developers get access to professional support, enabling them to make better decisions.

Proactive Support

Our support team are experienced CICD practitioners. You are getting support from Jenkins users.

Certified Experts

While experience makes a huge difference we also help our engineers get certified.

Best Practice

We combine industry best practice and our own best practices learned while delivering software for high growth businesses.

busy-project-manager-overwhelmed-by-work@0.5x
Get professional support for Cloud services.

We have a experienced support team ready to help unblock your software developers.

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