Cloud Support
Unblock your developers and improve the developer experience with commercial support for Cloud Vendors like Amazon Web Services, Microsoft Azure and Google Cloud Platform.
Unblock your developers and improve how you leverage public cloud vendors.
Hosting Efficiency
Your software teams need support making more efficient use of the cloud vendor.
Our support engineers have the latest certifications and accreditation with Amazon Web Services, Google Cloud and Microsoft Azure. We help improve how you leverage public cloud vendors enabling your software developers to ship software faster and more efficiently.
Modernise Processes
Your software project requires a more modern software development process.
Software development teams require more automation to reduce bottlenecks and wasted time. With Cloud Support you get access to experienced cloud engineers to help improve the developer experience.
Application Reliability
Your existing hosting is flaky and disruptive.
You require a partner with experience managing enterprise applications on cloud services. We take even the most challenging applications and run them on the Cloud.
Certified and experienced cloud support
What is Cloud Support?
Cloud Support Services by Servana enable businesses that leverage cloud vendors like Amazon Web Services, Microsoft Azure and Google Cloud Platform for various operational capabilities to augment skills within there technology teams. Our engineers have experience and are certified with all the major cloud service vendors enabling you to increase the skills in your technology teams more efficiently.
We offer cloud support based on monthly commitments or we can offer a retained commitment which you can leverage at any point during the commitment window. During this time your engineers engage with our support team and we are able to provide guidance on solutions, discuss possible solutions and triage any issues.
Cloud Support includes support for the following cloud deployment methods.
Infrastructure as a Service (IaaS)
IaaS involves managing and maintaining the underlying infrastructure, including servers, storage, and networking resources, our support eliminates distractions and focuses our customers on developing and deploying applications.
Platform as a Service (PaaS)
PaaS eliminates the need to manage and maintain infrastructure, our support helps to mitigate the complexity of integrating cloud services with black-box systems.
Software as a Service (SaaS)
SaaS eliminates any management and maintenance but might still require integrations that can be complex, our support manages and optimises software as a service applications.
Cloud Support enables businesses that leverage cloud services to augment skills within their technology teams on a flexible basis. Enabling them to drive innovation, efficiency, and competitive advantage in today's digital economy.
While experience makes a huge difference we also help our engineers get certified.
Unblock your developers, reduce wasted time and bottlenecks.
We combine industry best practice and our own best practices learned while delivering software for high growth businesses.
How it works
As an organisation you can purchase cloud support either as part of a managed service subscription or as a standalone service based on either a monthly commitment or we can offer a retained commitment which can be consumed at any point during the commitment window. During this window your engineers engage with our support team and we provide the necessary support, discuss possible solutions and triage any issues within in bounds of the support commitment.
Get support on security issues including maintaining compliance with industry regulations, safeguarding sensitive data and mitigating security risks.
Leveraging cloud support reduces overhead costs associated with staffing and enables you to deliver experience and expertise where it is needed within your software development teams resulting in productivity increases.
Cloud support services include analysis, assessments and interpretation of performance monitoring and optimization tools to identify and address bottlenecks.
Protect against data loss, security breaches and ensure business continuity in the event of a upgrade or system failures or disasters.
Proactive support from Cloud Experts
Our support team are experienced CICD practitioners. You are getting support from Jenkins users.
Unblock your developers, reduce wasted time and bottlenecks.
While experience makes a huge difference we also help our engineers get certified.
We combine industry best practice and our own best practices learned while delivering software for high growth businesses.
Reduce the feedback loop with faster infrastructure deployments and lower cloud infrastructure costs.
Servana are ISO27001 certified (UKAS) with comprehensive annual audits by an accredited vendor.
Frequently asked questions
Trusted to deliver great software faster.
Our customers highly rate us.
Get Support from our Cloud Experts
Get support to improve the efficiency of your Cloud services.
Software development is evolving rapidly, however organisations building software have multiple teams to support. The challenge is these teams are building mobile, embedded, backend and frontend software. Each of these teams requires unique tooling to make software development more productive and efficient. However at the same time there is contention around who supports these developers and an organisation might hire resources who will do this support however it is not trivial to hire expertise and put them into supporting roles. In our view human resources should be dedicated to strategic activities where possible.
With software development accelerating, building great software requires access to diverse experiences. As a specialist service provider, we are proud of our ability to help our customers with the deep expertise of public cloud vendors. Our engineers are certified with Terraform, Amazon Web Services, Google Cloud Platform and Microsoft Azure, and our Professional Services Team develops world-class software development platforms for our customers.
With a simple monthly subscription your developers get access to professional support, enabling them to make better decisions.
Our support team are experienced CICD practitioners. You are getting support from Jenkins users.
While experience makes a huge difference we also help our engineers get certified.
We combine industry best practice and our own best practices learned while delivering software for high growth businesses.
We have a experienced support team ready to help unblock your software developers.
