Is a Managed Service similar to a SaaS

Tas Skoudros

Tas Skoudros

Ideologically we are similar however in the case of Servana we probably offer more comprehensive support and our customers all get a platform that they can do whatever they like with which isn't something you get with a SaaS solution.

For the purpose of this post we are comparing SaaS Continuous Integration solutions.

SaaS solutions also offer features at different tiers we offer all the same features in all our tiers the key differentiates for tiers is the independent customer use case based on the size of their organisation. The features are ultimately the same. We offer a trial because its a great way to learn about the customers use case with out committing them to us without understanding fully if we are a perfect fit. Traditional managed services very rarely offer free trials. Servana ultimately doesn't call its services Saas solutions because we manage 3rd party software which we integrate using APIs. A Saas solution would typically try to abstract this 3rd party software so the customer experience can be managed more.


Our customers highly rate us.

© Copyright 2024 Servana Managed Services Ltd. All Rights Reserved. Servana Managed Services is a limited company registered in England and Wales with number #10551720 and VAT registered with number GB-284560287.