Jenkins Support
Unblock your developers and improve the developer experience with commercial support for Jenkins Software.
Unblock your developers and streamline how manage and support Jenkins Software.
Skill Gaps
A lack of Jenkins skills in your project teams.
Issues with pipelines, plugins and Jenkins maintenance can use precious time in your project teams. Something that might take hours of deliberation and research we can assist with in less than 30 minutes.
Too Busy
You are busy and don't have time to fully support your Jenkins Software.
We totally understand, everyone in your software development teams should be focused on something strategic. With our Jenkins Support you get flexible access to knowledgable and certified Jenkins Engineers to help augment skills in your software development teams.
Complex to Manage
Over the years it has grown and is quite complicated to manage.
Growth is good and with a few changes you can refresh your Jenkins Software. With Jenkins Support you get flexible access to knowledgable and certified Jenkins Engineers to help augment skills in your software development teams.
Expert Jenkins support
Jenkins Support Services by Servana enable businesses that leverage Jenkins Software various to augment Jenkins skills within there software development teams. Our engineers have experience and are certified with Jenkins Software enabling software development teams to increase the skill more efficiently.
We offer Jenkins Support based on monthly commitments or we can offer a retained commitment which you can leverage at any point during the commitment window. During this time your engineers engage with our support team and we are able to provide guidance on solutions, discuss possible solutions and triage any issues.
Jenkins Support includes support for the following;
Jenkins Configuration
Jenkins software is very configurable and it can be complex. Given that Jenkins can also be a vital part of your software development infrastructure getting support for its configuration can help improve the reliability, security and performance of your Jenkins controller.
Jenkins Pipelines
Pipelines enable software development teams to automate the various refinements necessary to create high quality software. Pipelines can often be slow and techniques to improve the speed might seem impossible. Improving the speed of pipelines and the quality of the pipeline code is something we do often.
Jenkins Plugins and Security
Plugin updates are risky, they fail and recovery from a plugin issue can be quite challenging without the right infrastructure. We can advise on plugin updates to help mitigate any risks.
While experience makes a huge difference we also help our engineers get certified.
Unblock your developers, reduce wasted time and bottlenecks.
We combine industry best practice and our own best practices learned while delivering software for high growth businesses.
How It works
As an organisation you can purchase cloud support either as part of a managed service subscription or as a standalone service based on either a monthly commitment or we can offer a retained commitment which can be consumed at any point during the commitment window. During this window your engineers engage with our support team and we provide the necessary support, discuss possible solutions and triage any issues within in bounds of the support commitment.
Get support for Jenkins pipelines and shared libraries.
Unblock your developers, reduce wasted time and bottlenecks.
Release better software faster. Make releases easier and more manageable.
Get help with triage and debugging issues on a daily basis across the whole software development stack.
Proactive features from Jenkins Fanatics
The support team are experienced at various processes for refining all kinds of software.
Get support for Jenkins pipelines and shared libraries.
Our support team are experienced CICD practitioners. You are getting support from Jenkins users.
Frequently asked questions
Trusted to deliver great software faster.
Our customers highly rate us.
Support from Jenkins fanatics
Get support to improve the Jenkins experience
We believe Jenkins Software is powerful, and we love using it. Jenkins powers software teams at organisations worldwide and is the right choice for companies wanting more control of their software delivery. However, companies that successfully leverage Jenkins Software find it quite challenging to balance managing the support, administration and maintenance tasks required to keep it secure, fast and reliable.With software development accelerating, building great software requires access to diverse experiences. As a specialist service provider, we are proud of our ability to help our customers with the deep expertise of Jenkins and the tooling associated. Our engineers are certified with Kubernetes, Jenkins, Terraform, AWS, Google Cloud Platform and Microsoft Azure, and our Professional Services Team develops world-class software development platforms for our customers. In addition, we are Jenkins users who built a platform to showcase the best of Jenkins.
With commercial support your developers get VIP access to Jenkins professionals daily, enabling them to make better, more proactive decisions.
Our support team are experienced CICD practitioners. You are getting support from Jenkins users.
Get support for Jenkins pipelines and shared libraries.
The support team are experienced at various processes for refining all kinds of software.
We have a experienced support team ready to help unblock your software developers.
