Platform Engineering

The team at Servana have been an absolute pleasure to work with. They are incredibly knowledgable and responsive. Their inclusive approach has empowered our engineering team, while allowing them to retain their autonomy. I’d have no hesitation recommending them.

Adam Hoyle, Lead IOS Engineer, LVMH Digital

A platform is the consolidation and organisation of all technology investments, including various technical capabilities, seamlessly integrated. Capabilities like infrastructure as code, Monitoring, CICD Pipelines all make up a part of the Platform. These capabilities integrate so that an application has a structure that defines some of its low-level dependencies based on how it needs to be managed.

A platform integrates the capabilities of many different parts of your technology organisation;

  • Monitoring & Analytics
  • CICD, DevOps
  • Infrastructure (Hosting, Cloud Services, Networks)
  • Security

What is a Platform Engineering?

The Platform Engineering team is responsible for creating the components that make up a cloud platform. The Platform Engineering team could be a virtual team made up of members of your different technology functions. The mission for the platform engineering teams is to use automation to combine their capabilities to deliver a single product (i.e the Platform).

  • Operations(Ops) & Site Reliability (Monitoring & Analytics)
  • Software Development and Delivery (CICD, DevOps)
  • Infrastructure (Hosting, Cloud Services, Networks)
  • Infosec (Security)

Monitoring & Analytics

All software-enabled organisations require some level of operational capability. Monitoring and analytics is a critical component of this capability.

The purpose of the monitoring capability is to provide centralised visibility for all resources created on the Platform. For many organisations Monitoring is a challenge and adds to operational complexity and costs in an environment where an application can be online for a few minutes or longer. In organisations that regularly deliver, change can be cumbersome and loud, integrating Monitoring into the Platform guarantees a repeatable process that understands your organisation’s operational requirements.

Integrating Monitoring into an application’s lifecycle vastly reduces the cost of improving this capability. Make the working lives of your Developers and SRE’s better. Consolidating monitoring tools, or integrating them is necessary to ensure a ‘single pane of glass’ for all metrics.


For many organisations supporting Software Development is a difficult challenge requiring considerable human resource effort. Rather than decrease, costs increase, and as an organisation accrues technical debt, the costs keep going higher, stifling productivity.

The purpose of the CICD capability is to provide an optimised process for onboarding and managing software development projects and operations.

Integrating software development into the Platform enables an organisation to optimise the production of software. The organisation can create a productive developer experience that helps refine and secure their bespoke software and deliver on their objectives.

CICD provides an excellent integration point for any technology capabilities that improve the developer experience. Monitoring, testing, and infrastructure are all required to enable developers to build and test source code. Using pipelines and shared libraries can help an organisation manage software delivery at scale.


Infrastructure provisioning delays are the leading cause of bottlenecks in the software development lifecycle. Developers shouldn’t wait anymore for infrastructure.

The purpose of the Infrastructure capability is to provide an efficient method of managing cloud infrastructure.

Integrating infrastructure provisioning and lifecycle management into the Platform reduces the total cost of ownership. Now the platform can facilitate provisioning and shut down of cloud infrastructure services on demand.

Cloud Platforms integrate all kinds of infrastructure; the process begins with creating an architectural blueprint based on the compute capability you require (this could be a virtual machine, serverless runtime, or container orchestration platform).


The challenge for most organisations is security; in many cases, it adds time to the software development lifecycle. Security isn’t just concerned with software development but covers everything from developer privilege, data isolation, access control.

The purpose of the Security capability is to provide comprehensive cover for all security concerns. Cyber threats are one of the biggest concerns for our customers, and with the rapid growth of cloud services and speed of development, the threat surface of an organisation is large.

Integrating security features into the Cloud Platform enables an organisation to de-risk, reduce the platform’s attack surface, and provide an efficient and fast developer experience. It is with the cloud platform that an organisation gets more value from its security investments.

A well-integrated cloud platform can enable you to manage dependencies better, isolate databases, and reduce access controls while monitoring logs and auditing activity.